Privacy Policy
Last updated: April 8, 2026
1. Introduction
Notos ("we", "us", or "our") operates the Notos AI platform. This Privacy Policy describes how we collect, store, use, and/or share your information when you use our Service. This Privacy Policy also informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy applies together with our:
If you have any questions, please contact us at support@notos.ai
2. Definitions
For the purposes of this Privacy Policy:
| Term | Definition |
|---|---|
| Platform | Refers to Notos, accessible from https://notos.ai |
| Service | Refers to AI-powered products, features or tools provided by us, including image generation, video creation, and visual content analysis capabilities |
| Account | A unique account created for you to access our Service or parts of our Service |
| Personal Data | Any information that relates to an identified or identifiable individual |
| Device | Any device that can access the Service such as a computer, mobile phone or digital tablet |
| Cookies | Small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses |
| You | The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service |
3. Information We Collect
3.1 Information You Provide to Us
Account Information
When you register for an Account, we may collect:
- Email address
- Username
- Password (stored in encrypted format only)
Third Party Login
If you choose to register or login through third party services:
- Apple
We will receive only the necessary profile information associated with your account, in accordance with the permissions you grant.
Payment Information
We use Stripe for payment processing. We do not store complete credit card numbers on our systems. All payment data is processed and stored securely by Stripe Inc. in accordance with their Privacy Policy.
3.2 Automatically Collected Information
When you access our Service, we automatically collect:
- IP address, browser type and version
- Device type, operating system version
- Service usage patterns, feature usage statistics
- Generated content metadata (timestamps, file sizes, generation parameters)
- Error reports and performance diagnostics
3.3 Generated Content
When you use our AI generation services:
- Source inputs you provide (images, text prompts, reference materials)
- Generated output files are stored for your access
- We do not use your private generated content for model training unless you explicitly opt-in
4. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain and improve our Service
- To process transactions and manage subscriptions
- To authenticate users and maintain account security
- To send service-related notifications and updates
- To detect, prevent and address technical issues or abusive usage
- To analyze usage patterns to improve user experience
- To comply with legal obligations and enforce our Terms of Service
- To send you important security announcements
5. Information Sharing and Disclosure
We may share your Personal Data only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our Service (cloud hosting providers, payment processors, email delivery services)
- Legal Requirements: When required by law or in response to valid requests by public authorities
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
- With Your Consent: For any other purpose with your explicit consent
We do NOT sell your personal information to third parties under any circumstances.
6. Data Storage and Security
Your Personal Data is processed and stored in secure data centers with industry standard security measures including:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and vulnerability assessments
- Restricted access controls with least privilege principles
- Automated threat detection and monitoring systems
While we implement commercially reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure.
We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. When you delete your account, all your personal data and generated content will be permanently deleted within 30 days.
7. Your Rights
You have the following data protection rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request permanent deletion of your account and associated data
- Data Portability: Request export of your data in a machine readable format
- Restriction: Request restriction of processing of your personal data
- Objection: Object to processing of your personal data
You may exercise these rights by contacting us at support@notos.ai. We will respond to all valid requests within 30 days.
8. Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track activity on our Service and improve your experience. We use:
- Necessary Cookies: Required for basic Service functionality and cannot be disabled
- Preference Cookies: To remember your settings and preferences
- Analytics Cookies: To understand how visitors interact with our website
You can control cookie settings through your browser preferences. Disabling certain cookies may affect functionality of the Service.
9. Children's Privacy
Our Service is directed to persons aged 18 and over. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are aware that we have collected data from anyone under 18, please contact us immediately so we can take appropriate action.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure all transfers comply with applicable data protection laws and provide appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
Email: support@notos.ai